Hey there, welcome to CIO Leadership Live. I’m your host, Mary FRANN Johnson, CEO of Mary Friend Johnson Media. We got a special show for you today, brought to you by our friends at CIO AECOM and the CIO Executive Council. Now, we’re live right now on LinkedIn and YouTube, so if you’re watching, feel free to jump in and ask some questions. Our team is keeping an eye on the chat and we’ll relay your questions to our guest. And speaking of our guest, I’m thrilled to have Sheila Anderson here with us today. She’s the senior vice president and CEO of a major company you’re probably familiar with, AFLAC. Now, AFLAC is a Fortune 200 company that specializes in supplemental insurance coverage. They offer a variety of policies, from accident and dental insurance to life and critical illness coverage. Sheila joined AFLAC in 2022 and has been leading their tech department ever since. But before AFLAC, she held executive roles at Liberty Mutual and USAA, among others. Today, we’re going to dive into Sheila’s thoughts on the role of a CIO as a change agent and the future of AI and intelligent automation in driving customer experiences. Sheila, welcome to the show. It’s great to have you here.