So check this out, right? There’s a recent survey that shows how AI is completely changing how we work. Like, no joke, this survey, conducted by ResumeBuilder, found that nearly 40% of business leaders using AI have already replaced workers with the tech this year. And get this – 44% of them expect job cuts in the coming year because of how efficient AI is. It’s wild.
This lines up with another study from PYMNTS Intelligence and Billtrust, which found that business leaders are all about that AI life when it comes to modernizing and simplifying their payment procedures. In fact, 84% of business leaders believe generative AI is gonna have a positive impact on the workforce. It’s all about that customer-centricity and more precise predictions, thanks to AI.
But here’s the thing – even though business leaders and experts are all about the AI life, consumers aren’t as sold on it, you know? This other PYMNTS Intelligence study found that only 37% of consumers are interested in AI involvement in their workplace. They’re worried that AI could make their skills irrelevant, and 7 out of 10 of them believe that AI is already capable of replacing certain aspects of their professional skill sets.
Now, the study also found that consumers are apprehensive about potential job losses due to AI, and it seems like their concerns aren’t unwarranted. Research from Goldman Sachs suggests that generative AI technologies like ChatGPT could really shake things up in the job market, affecting about 300 million jobs globally. That’s no small number, man.
But here’s the thing – AI still needs human management and oversight, right? So, there’s gonna be a demand for workers with new skill sets going forward. There’s a lot of opportunity here, and companies are definitely investing in training and talent to make the most out of AI. Like Amazon Web Services, for example, they’re offering free courses on AI and generative AI, and they’re pledging millions in scholarships to help high school and university students from underserved communities get AI skills training.
So, yeah, AI is definitely changing the game, but there’s still a lot we need to figure out. It’s exciting and a little scary, but the potential is huge. And with the right focus on training and education, there’s really no telling what we can do with AI in the future. It’s wild, man.