In 1991, a Toronto-based company has built up over $450 billion worth of assets across 12 different countries. Manas Khanna, the associate VP of Global Technology Operations at the company, has a pretty big job. He oversees infrastructure, SaaS site reliability, DevOps, cybersecurity, and compliance efforts. It’s no easy task, but Khanna has been at it for six years and takes pride in building a diverse and capable team.
He’s learned the importance of connecting with his team on a human level, especially in these times. Mental and physical well-being have become a top priority, and he sets an example by focusing on his own health. With gen AI on the rise, Khanna sees even more opportunities for growth and looks forward to the positive impacts it could have on business outcomes.
He had a conversation with CIO’s Lee Rennick about diversity in business, leadership, and portfolio management. If you want to hear more, you can find the full video below.
Khanna has come a long way from his entrepreneurial beginnings. He’s gained valuable insights into operations, technology, and innovation. One of his biggest lessons has been the importance of productivity, and he’s putting that into practice with major technology upgrades across different platforms.
As an immigrant to Canada, Khanna knows the challenges of underrepresentation and assimilating into a new culture. He’s committed to building diverse teams and providing opportunities based on skills and qualifications, regardless of background. Creating a collaborative culture is key for him, and he focuses on aligning with business objectives to deliver value.
As a leader, Khanna believes in being trilingual – understanding technology, business, and the well-being and growth of his people. Health and well-being have become central focuses, especially with the challenges of delivering service amid unpredictable factors.
And finally, gen AI is on the horizon. Khanna stresses the importance of ethical considerations, application development, and feature exploration to harness its potential effectively and responsibly.