Hey guys, I just read a cool study from Digitate, who are big into SaaS-based enterprise software for IT and biz ops. So these Digitate folks did a survey and found out that 90% of IT decision-makers are planning to deploy more automation in the next 12 months. That means a lot of machine-operated tasks are on the horizon, and some companies are even looking to fully transition to autonomous systems in the next five years! But don’t worry, they’re not forgetting about human input. About 30% said their organization will have an equal proportion of automation and human processing.
The study also found that IT complexity is a major challenge for organizations, due to cloud migration and adoption. And a big chunk, like 92%, have a multi-vendor cloud strategy, or are planning to. To deal with this, two-thirds of IT leaders plan to implement additional IT automation in the next 12 months. Makes sense, right?
And check this out, most organizations are focusing automation efforts first in the IT department, with finance and customer support also planning to automate processes in the next 12 months. They’re also experimenting with different types of automation.
There is one concern to keep in mind with all of this automation: what’s gonna happen to the workforce? Well, one in four IT leaders said that workplace insecurity and job redundancy for employees is a top concern when deploying automation. But at the same time, 60% of the IT decision-makers stated that implementing automation in their organization led to improved employee satisfaction and increased productivity.
There’s also the issue of cybersecurity, with over half of IT decision-makers seeing it as the biggest external risk for their organization. But not a lot of companies seem to be addressing it with automation. Only 38% have deployed automation to address cybersecurity risks, while 49% of respondents plan to implement some form of automation within six months. So there’s some work to be done in that area, guys.
By the way, if you wanna check out the full report, there’s a link in the description. Peace!