In September 2023, there was a big announcement from Salesforce, the parent company of a little something called Slack. They unveiled their shiny new “Slack AI” toolkit for all you collaborative teams out there. And let me tell you, this thing is gonna revolutionize the way we work.
Now, alongside some other nifty features like “Slack Lists” and an upgraded Slack Workflow Builder, these AI solutions are all about boosting productivity and efficiency. And who doesn’t want to get more stuff done, am I right?
Slack AI is all set to start rolling out some awesome new features for testing in Winter 2023. It’s a major part of Slack’s vision to create truly innovative workplace experiences. They believe that AI and generative AI solutions are really making waves in modern teams. In fact, their own State of Work research found that a whopping 90% of AI users reported higher productivity levels. That’s a pretty big deal.
But what exactly is Slack AI, you ask? Well, let me break it down for you. Slack has come a long way over the years. It started as a chat-focused communication platform and has since evolved into a comprehensive productivity tool. And ever since Salesforce got in on the action, they’ve been all about pushing the boundaries of innovation.
The genius minds behind Slack believe that AI is gonna empower employees by automating those boring repetitive tasks and giving us more time for the good stuff – like flexing our creative muscles. They made a big announcement about their AI-focused strategy at the Salesforce World Tour event in NYC. They want to make AI a fundamental part of the user experience on their platform, making it easier for us to build workflows and access information.
But here’s the kicker – Slack’s not just stoppin’ at creating another AI app or service. Oh no, they’re goin’ big. They wanna integrate artificial intelligence into all sorts of tools within the Slack platform. Picture this: soon, Slack AI is gonna let us summarize conversations and create channel recaps. No more sifting through endless messages to find what you’re lookin’ for. It’s like having your very own assistant doin’ all the hard work for ya.
But wait, there’s more! Slack’s AI tools are also gonna help us find answers to our burning questions. We’re talkin’ files, channels, messages – the whole shebang. This means less time wasted searching for stuff and more time actually getting stuff done. Can I get a hell yeah?
Now, you might be wondering if Slack AI is the same as Slack GPT. Good question. But the answer is no, my friend. “Slack AI” is actually a whole bunch of different solutions and initiatives that bring generative AI capabilities and advanced features to the Slack ecosystem. Think of it as a smorgasbord of AI goodness.
Slack and Salesforce have been dabbling in AI for a while now, even partnering up with OpenAI earlier this year. So when they announced the arrival of “Slack AI,” they also gave their “Slack GPT” service a little facelift. Now, Slack GPT is their take on those nifty generative AI bots you see all over the place. You know, like the one on Zoom. It’ll help us write clever replies in chat channels by suggesting contextually appropriate responses. It’s like having a wordsmith on standby.
But Slack GPT doesn’t stop there, my friends. It’s also the tech that powers automatic conversation summaries for Slack channels and threads. And if that wasn’t enough, it’s also gonna be a key part of this cool thing called Slack Canvas. It’s like a digital whiteboard where you can organize and share all sorts of content. And with Slack GPT, you’ll be able to create stunning graphs and images based on natural language inputs. It’s like magic.
Now, here’s a fun fact: Slack GPT may sound similar to OpenAI’s product, ChatGPT, but it’s actually a lot more flexible. You can integrate your language model of choice with the Slack platform. They’ve got partner-built apps like ChatGPT, Anthropic’s Claude, and even a new Einstein GPT app for Salesforce. So you’ve got options, my friend.
But wait, there’s more! Slack has also got this new platform for developers that lets them create custom solutions. It’s all about building comprehensive custom integrations. They’ve also made some updates to their Workflow Builder toolkit, which is gonna make it easier than ever to add generative AI prompts to your workflows. Imagine gettin’ prompt suggestions for your messages. Talk about personalized communication.
Now, remember how Salesforce is in on all of this AI goodness? Well, they’ve got something special for sales teams. It’s called EinsteinGPT, and it’s gonna be part of the Slack ecosystem. This bad boy is gonna be your go-to AI assistant for all things sales-related. Need insights on leads or Salesforce content? Just ask EinsteinGPT. It’ll give you all the juicy details, like which customers might churn or which accounts have the highest average order value. It’s like having your very own sales wizard.
And get this – EinsteinGPT is gonna save you time by surfacing AI-powered insights from Salesforce Customer 360 data and the Salesforce data cloud. It’s gonna be a game-changer for sales teams using Slack as their go-to interface.
So what does the future hold for Slack AI? Well, my friends, we’re just scratching the surface. All these fancy new features aren’t available to everyone just yet. Slack GPT and EinsteinGPT are still in development, and Slack has more goodies up their sleeve. They’re takin’ things slow and steady, making sure they’re responsible and transparent with their AI development.
But fear not, my friends. If you wanna be one of the lucky ones to beta test these new Slack AI features, you can sign up to join the preview team on the Slack website. Just remember, the future is bright, my friends. And with Slack AI, we’re gonna work smarter, not harder.